• partial_accumen@lemmy.world
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    7 days ago

    The restaurant has had to add a 23% service charge in lieu of gratuity to bridge the wage gap between front and back-of-house staff.

    Is this a 23% charge on top of tipping the front-of-house staff? Isn’t a “service charge” disingenuous? Why not raise prices by 23% instead?

    • kboy101222@sh.itjust.works
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      7 days ago

      Doesn’t “in lieu of gratuity” mean “instead of tipping”?

      And they don’t increase prices 23% because customers would see the new prices and just leave

    • splinter@lemm.ee
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      7 days ago

      No, it is instead of tipping. That’s what they mean by “in lieu of”.

      The question about prices is a good one, and the answer is that you can’t just raise prices when most other restaurants don’t include gratuity. It would just seem like your restaurant is much more expensive than everyone else.